Q1: Can I obtain a physical sample before placing a bulk order?
A1: Absolutely! We're happy to create a complimentary sample for you. Kindly provide us with your freight collection account details, or we can arrange the shipping for you at an additional cost. Our standard turnaround time for samples is just 5 business days.
Q2: What information and specifications do you require from us to proceed with the sample?
A2: To produce the sample, please share your logo and specify the desired size of the bag. Upon receipt, our team will prepare an artwork mockup and proceed with creating the sample for your approval.
Q3: Could you assist me in designing custom products specifically for my store?
A3: Definitely! We have an in-house professional design team well-versed in crafting unique designs tailored to individual needs. Feel free to reach out to us for complimentary design assistance.
Q4: What range of colors can you print onto the display products?
A4: We offer a wide array of color options. With CMYK, silk-screen, UV, and painting techniques, we can match virtually any color according to the PMS Matching System (PMS). Additionally, we can handle specialty prints such as metallic inks, frosted effects, and gold foil applications.
Q5: How long does it typically take to receive my completed order once it's placed?
A5: The typical production lead time for your order is around 8 to 15 working days. After that, you can expect to receive your shipment within 4 to 7 days when sent via express delivery. For larger orders, this timeline may be extended. If you have urgent requirements, please don't hesitate to contact us for expedited services.
